Guides HR & Recruitment

HR and Recruitment Accessibility: Accessible Job Postings and Online Applications

HR Process Accessibility: A Professional Equality Issue

Access to employment is a fundamental right. Yet the unemployment rate for people with disabilities remains double the national average in France (14% vs 7%). Digital barriers in recruitment processes contribute to this inequality.

Companies with over 20 employees must legally employ 6% workers with disabilities (OETH). An inaccessible careers site is paradoxical: how to recruit people with disabilities if they cannot apply online?

Accessible Job Postings

Job postings must have clear h1 titles, structured sections with h2 headings, bullet lists for requirements, disability openness mentions, and accommodation contact information. Search engines must feature keyboard-accessible filters and aria-live result counts.

Application Forms

Forms need explicit labels, accessible file upload buttons accepting multiple formats, text alternatives for cover letters, clearly marked required fields, and descriptive error messages. When choosing an ATS (Workday, Taleo, Greenhouse), demand a VPAT and test the candidate journey with a screen reader.

Video Interviews

Video interview tools must be screen reader compatible, display readable text questions, allow extra time, and offer alternatives to video format (phone, in-person).

Employee Portals

Internal HR portals must also be accessible: pay slips in accessible PDF/HTML, accessible leave request forms, accessible internal LMS platforms, and usable annual evaluation forms.

An inaccessible recruitment process is not just regulatory non-compliance — it is discrimination that deprives the company of diverse talent.
Careers sites of public administrations and companies exceeding €250M in revenue are subject to RGAA. For others, the EAA and Labor Code (reasonable accommodation) require accessible application processes. An inaccessible process may constitute indirect discrimination.
Request the VPAT from the vendor. Test the complete candidate journey with a screen reader (NVDA or VoiceOver). Verify keyboard navigation on all forms. ATS platforms like Greenhouse and Lever have made significant accessibility efforts.
Asynchronous video interview platforms (HireVue, Visiotalent) often have accessibility issues. It is recommended to always offer alternatives (phone or in-person interview) and verify tool compatibility with screen readers before adoption.

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